Hackers and exploits and viruses, oh my!
The recent WannaCry ransomware virus outbreak has a lot of people wondering how to keep themselves safe from hackers. There will be the usual folks who say you should stay away from Windows machines because they are the only ones with vulnerabilities. Or that it's all the NSA's fault ...SureTech Co-Founder Wins SmartCEO's Brava Award
FOR IMMEDIATE RELEASE:
SmartCEO Selects Dana Molina for Brava 2016 Award
Dana Molina selected as one of 40 executives who combine their entrepreneurial spirit with a passion for giving back to the community.
New York, NY – July 7, 2016 – Dana Molina, Co-Founder and VP of SureTech, has been ...Is My Email Hacked or Is it "Phishing"?
Email Hacking We are seeing an increase in the number of incidents where criminals are specifically targetting the Finance or HR departments at companies to gain funds or personal data. What to look out for: You receive an email that appears to be from someone senior at your ...Windows 10 is Here..What Should I Do?
Windows 10 is Here
You've probably heard about the new version of Windows about to be released by Microsoft, Windows 10. And you may have even seen a little icon displayed at the bottom right of your screen which allows you to “Get Windows 10”.
SureTech ...
SureDesk™ Citrix Help
Installing Citrix - Web Panel - Trusted Site - Compatibility Mode - Disconnecting - Citrix Bar
Citrix Bar
On your SureDesk™, there is a black bar found on the top of the screen. Clicking on the bar reveals a menu screen with several options.
.png)
Home
Home minimizes your SureDesk™ and brings you back to your local desktop.
My SureDesk Workstation
This is your current SureDesk. If you are running more than one SureDesk™ you will be able to switch between them using these buttons.
Ctrl+Alt+Del
This performs the action that would occur if you pressed the keys Ctrl+Alt+Delete on a regular computer. You can log off the SureDesk™, lock the SureDesk™ requiring a password to access it again or change your password.
Preferences
Preferences include several options to choose from.
Display
Under display you can adjust the size the SureDesk™ appears.
- Best resolution - This automatically adjusts the screen to a comfortable resolution.
- Scale to fit - This scales the SureDesk™ to fit within the screen it is viewed on.
- Actual size - This does not adjust the scale of your SureDesk™ and will appear its actual size no matter the screen.
File Access
File Access allows you to set how the SureDesk access folders on the local computer.
- Read and write allows for full access to your local machine
- Read only allows you to only view folders on your local machine
- No access prevents any access at all.
- Ask me each time allows you to have Citrix ask you what kind of access you would like every time you log in.
Flash
These settings allow you to change how well Flash works on your SureDesk™. You can either select from high security and worse performance or reduced security and better performance.
Mic & Webcam
These options allow you to use the Microphone or webcam attached to your local computer.
Window
This puts your SureDesk™ in windowed mode.
Disconnect
This disconnects the SureDesk™ without shutting it down. This leaves your SureDesk™ open and running on our servers.
